Get detailed analytics on how your dynamic communication campaigns, emails, SMSs etc. are performing. You get details like the best subject lines, best days of the week and the times of the day to send emails.
Our channels for acquiring customers are not just online. Before LeadSquared, there was a lot of leakage in fetching all the online & offline leads. We have drastically reduced leakage in 6 major channels, with present leakage less than 1%. Another great benefit is standardization of our communication to customers.
Smart views help our agents intercept all the incoming requests quickly & call the patient in a few minutes, reducing the decision-making time. Automation handles all our lead management activities, from lead allocation to lead prioritization. Plus, our daily call center efficiency per agent has increased by 60%.
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