The India Edition

The Human Touch in a Digital Age:
How to Balance Automation with Personalization

11th July, 2024 | 4 PM IST

According to a PwC study, 75% of customers value human interaction despite technological advancements. In an digital first world, bridging this gap is essential. In this webinar, learn how you can use advancing technology while also building and maintaining a stronger and human relationship with your consumers.

Learn how to cut through the digital noise!

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Our speakers

Shivam Verma
Co-founder and CTO

Vishal Suri
Associate Director - Strategic Partnerships

Businesses today are constantly seeking ways to streamline processes and improve efficiency.
But with the rise of automation and AI, there is also a rising need of human touch and personaliation.

How do you balance it all?

In this webinar, our experts will dive into strategies and best practices to how you can leverage technology to personalize your customer journey without sacrificing human connection. 

Key Discussion Points:
  • 1. Strategies to collaborate effectively with AI and automation tools
  • 2. Find the optimal balance between automation and human interaction at various touchpoints
  • 3. Explore pit-falls of over-automation and how you can avoid them
  • 4. Discover the latest trends and technologies shaping the future of human interaction

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