Call Center CRM - Empower Your Call Center Team

Provide top-notch customer experience by building a smart call center team! Route calls to the call-center dialer automatically, based on agents' performance and availability, and get complete historic and real-time call center performance analytics

Driving marketing and sales results every day for 25,000+ users

Try it free for 15 days

Identify Upsell Signals

Telephony & IVR Integration

Integrate with any or all the telephony or IVR tools you use. Capture calls as leads, including missed calls.

Generate Personalized Offers

Complete Call Tracking

Give your team the ability to make, receive and track every single call, including missed calls.

Send Dynamic Content

Automated Call Initiation

Initiate calls automatically based on the criteria of your choosing, by using automations

Increase Customer Lifetime Value

Intelligent Call Distribution

Distribute calls to your agents based on their past performance, availability and any other criteria of your choosing

This is what our customers have to say

Prasad Subramanian

" We use LeadSquared as an integrated marketing & sales automation tool for 100% of our web leads. Our fulfillment channels include website and call centers and integration and customization with relation to all these leads sources and fulfillment channels was required by the CRM solution. We have been able to address lead prioritization, tracking, leads and sales attribution, sales and lead automation etc. "

Sanju Mathew George
Bharti AXA General Insurance
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