One View of the Borrower: How NBFCs are Connecting the Loan Lifecycle

25th June | 4:00 PM IST

Most NBFCs run on disconnected systems.
The borrower pays the price

FY25 was a reality check. Microfinance stress, rising retail delinquencies, and tighter RBI scrutiny made one thing clear: fast growth without a connected borrower view is a liability. Most NBFCs today run separate systems for origination, servicing, and collections and somewhere between those handoffs, the borrower gets lost.

This session brings together practitioners who are navigating exactly that: underwriting thin-file borrowers, catching early stress signals, and building data continuity without ripping out what already works.

KEY DISCUSSION POINTS

What we're getting into