From Excel to Execution: How Lenders are Rethinking Collections
in 2026
Thursday, 28th May 2026 I 04:00 PM IST
in 2026
Thursday, 28th May 2026 I 04:00 PM IST Book your seat
ABOUT
The conversation shaping
what comes next
what comes next
While loan origination got smarter, faster, and fully digital, collections has relatively stayed manual. Not by design. The result is recovery teams working harder on infrastructure that was never built for the scale or the regulatory environment they're operating in today.
The RBI has made its expectations clear on recovery conduct, AI-led borrower contact, and third-party agent oversight. For lenders still stitching together outreach on disconnected tools, the exposure is no longer just operational. It shows up in recovery rates, in audits, and on balance sheets.
This is the room to be in as we discuss where the industry is headed. See you there!
MEET THE PANEL
Speakers
Vijay Kumar
SVP and Head - Special Assets Unit
Nitesh Kumar Jhanjee
Head - Collections
Ashish Chinchwadkar
VP - Collections
Ashish Gupta
Director - Solutions Consultant
KEY TAKEAWAYS
What you'll walk away with
Industry trends around collections
How to turn borrower data into smarter outreach with consent-aware frameworks
Where AI and voicebots are genuinely delivering in India
When to deploy field ops and how to run the digital handoff cleanly
From Excel to Execution
Be a part of our webinar community to hear how Indian lenders run collections teams at scale.