Beyond the First Visit: A Leadership Conversation on Health, Trust, and Growth

An open conversation on how to build hospitals that patients trust, return to and recommend.


 29th May, 2026  I  04:00 PM IST   
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Who Should Attend

Hospital Leadership

CEOs, CMOs, MDs of hospital groups

Clinic Directors

Multi-speciality & outpatient heads

Patient Experience Teams

CX, communications & engagement

Quality & Accreditation

NABH & standards teams

Featured Speakers


​
Apsa Pujari
Head - Quality, Training and Patient Experience


​
Gaurav Gupta
Vice President



​
Leela Gangadhar
Senior Director - Sales Development

Key Disscussion Points:

What shapes a patient's decision before their first appointment?

Hospital leaders share how they build confidence, familiarity, and belief before care even begins.

What makes a doctor refer patients to you — again and again?

Strategies on building the commitment and trust that drive long term referral relationships.

What does it take to earn trust in a new market?

Practical steps to build confidence, attract patients, and establish a strong reputation early.

What does NABH accreditation really change?

How a commitment to quality standards transforms outcomes, staff discipline, and increases overall reputation.

4

disscusion points

Live

Q&A with panellists

Free

for all attendees

Our Customers