April Green
CEO
The Farley Center
A treatment-center CEO who has spent a decade building the systems and culture that keep care running, with an uncompromising focus on clinical excellence and operational efficiency.
Building Systems That Never Miss
How Stronger Intake Keeps Every Patient, Task, and Team on Track
July 16, 2026 I 10 AM PT
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A patient calls your practice. Someone means to follow up. A task gets added to a mental list. And then life moves on.
That's a systems problem, not a staffing one. And it plays out dozens of times a day, quietly costing practices patients they never knew they lost. The staff shortage making headlines across healthcare isn't going away either. Practices are being asked to do more with fewer people.
The way forward is systems that remove the manual burden, give patients a smoother experience, and give your team the bandwidth to actually focus on care.
We're sitting down with three people who've spent decades building exactly that.
You'll walk away with:
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Where patient leakage actually starts, and what fixing it looks like in practice How to build follow-up and referral systems that don't depend on memory or manual effort Ways to reduce the load on your team without adding headcount How to tell whether your current setup needs a small fix or a full rebuild© 2026 LeadSquared