Collection Software For Banks – Recover More Debts, Faster
Design Recovery Workflows, Prioritize Cases, Execute Timely Follow-Ups & Increase Your Collection Efficiency with LeadSquared.
Loved by 200,000+ Users Worldwide
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Improve Your Profitability by Optimizing Agent Efficiency – In Three Simple Steps.
- Categorize Borrowers & Define
Your Collection Strategy - Nudge Borrowers with Automated
Reminders & Timely Follow-Ups - Track Agent Performance &
Improve Collections Efficiency
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Borrower Management
Segment, Prioritize & Engage with Borrowers.
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Recovery Automation
Design & Automate Your Entire Recovery Lifecycle.
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Agent Management
Monitor Call Center/Field Agent Performance.
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Advanced Analytics
Get Custom Reports for Every Part of Your Process.
Run Your Debt-Recovery Operations on Autopilot
Drive Results & Increase Your Cash Flows with Robust Automation, Tracking & Analytics.
Map, Segment & Prioritize Borrowers
Bucket your borrowers based on every important criterion – Date Past Due (DPD), credit repayment history, the amount due, repayment intent, and more.
Distribute Cases to Agents Automatically
Automatically distribute cases to agents based on any criteria you want – loan type, location, default amount, agent availability, agent performance, and more.
Define your Collection Strategy
Define a collection strategy for your business based on borrower stage & actions. For example, when an account is over DPD, LeadSquared can notify the field agent to visit the defaulter.
Design End-to-End Recovery Workflows
Automatically move borrowers through different stages – first contact, onboarding, segmentation, debt recovery, and case closure.
Run an Omnichannel Contact Center
Integrate all your call center, email, WhatsApp and other communication channels with LeadSquared. Ensure a seamless & connected borrower experience.%20of%20Buying%20Behaviour.svg){kind=small}
Auto-Plan Your Field Agent’s Day
LeadSquared can automatically plan your collections agents’ day, including collections meetings in order of priority, best routes to follow, goals for the day and more.
Monitor Agent Performance
Track all your call-center, field & support teams on a single dashboard. Get complete visibility into your collection operations.%20of%20productivity.svg){kind=small}
Improve Your Process with Analytics
Derive insights on borrower profiles, agent performances, active liabilities, pending payments, ongoing payment activities, and more.Top Features That Our Customers Love
Sales Notifications
Notify collections agents when they are assigned a borrower. do this via email, SMS or any other communication channel.
Payment Integration & Tracking
Integrate & track all your payment collection methods with LeadSquared. Get detailed payment reports.%20of%20integration.svg){kind=small}
Super-Easy Integrations
Integrate with all the tools you use & love with ready-to-use APIs, connectors & an extensive developer platform..svg){kind=small}
Consolidated Borrower Profiles
Everything your agents need to know about a borrower. View borrower info, previous conversations & activity history.
Customizable Reports
Generate custom reports of borrower profiles, agent performance, collection funnels and more.
Feature-Rich Mobile CRM
Track your rep's movement, uberize lead distribution & boost field efficiency with user-friendly mobile CRM.Why do businesses choose LeadSquared over other CRMs?
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More Customizable than 99% of All CRMs
We believe in helping you create workflows according to your business needs, not remodelling your process for our CRM. Everything from our forms and processes, workflow builders, to employee dashboards, are designed to be fully customized as per your needs.Cleaner, Clutter-Free User Experience
Ensure zero distractions in your sales rep’s workday. Use permission templates and smartviews to curate a simple, clean interface which helps reps focus on just the next task and getting it done.We won’t charge you for features you don’t need
Your CRM experience shouldn’t be a couple of fancy features sitting in a corner. With LeadSquared, only use and pay for the features that matter most and drive your sales efficiency.Lightning-Fast Implementation, Responsive Support
Every business, big or small, gets a dedicated account manager. Reach out to our team via chat, email or call and get your query resolved in minutes or hours, not in days!Best Mobile CRM In The Market
Empower your field teams with LeadSquared’s user-friendly mobile CRM. Generate route plans, track movement, manage attendance and auto-assign leads based on location.The Only CRM With a Sales Performance Management Suite!
Don’t just automate your sales process, help your teams perform better with ACE. Set targets for any metric, gamify performance, motivate sales users, and reward top performers.%20of%20Harvinder-Gandhi%20copy.webp)
Harvinder Gandhi
Group Chief Information Officer
Was Able to Execute a Digital, Hyper-Efficient Collection Process. LeadSquared collections module helped us digitize our debt recovery process, building efficiencies and transparency. Also, tracking legal cases on the same module was a huge advantage.
Siddharth Gupta
Associate Director
Achieved 2x Collection Visits Per Agent Per Day. LeadSquared helped us understand our mechanism well and design our process better. Due to this, we achieved 4x customer onboarding and 2x collection visits per agent per day.
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Anuj Sachdev
VP - Product
Our DSAs Are 55% More Efficient Than Before. LeadSquared helps us manage our lending partnerships with banks & NBFCs, and our internal processes across the lending lifecycle (sales, credit, verification & operations) to disburse loans 30% faster than before. Our DSAs are 55% more efficient than before, and all their work is trackable.
Goodbye guesswork, hello sales efficiency
We’ve roughly doubled the number of leads we’re able to manage. A lot of that is due to the time-saving factor of working with LeadSquared. We’re able to cut down our turnaround time responding to inquiries and reach out to and communicate with many more leads. Tamara Young,Director of Marketing, PSYCHe
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