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How to Master Contact Center Sales in 2021

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92% sales conversations happen over the phone. A disintegrated contact center and CRM means that details must be manually updated after every phone call, which becomes an extra task for every agent.

In this interaction, experts from LeadSquared and Ameyo, will discuss the best tips, tricks and strategies to connect your phone systems to a CRM. This includes:
 
  1. How to build an efficient sales contact center
  2. How to increase agent productivity and measure contact center improvements
  3. How to use telephony to improve end-user experience and achieve a faster ROI
  4. How to leverage automation to optimize processes
     
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Meet The Speakers
Anil is a highly-motivated sales professional with over 12 years of strategic and consultative selling experience. He has tried and tested selling success strategies that encompass managing the entire sales cycle effectively from prospecting, the initial customer contact to the sale's close. He can quickly establish rapport, discuss and evaluate client needs, and recommend solutions to best meet customer requirements with his exceptional customer service skills.
Anil Kumar DIRECTOR - SALES
Pushkaraj has over 10 years of experience in driving growth in SaaS space using conversion optimization and growth marketing. At Ameyo, he is leading key marketing initiatives to drive growth globally. Prior to Ameyo, he has worked across several roles of Business Development, Pre-sales, and Marketing at Netcore Solutions, Housing.com and Newgen Software. Extensive strategic and hands-on experience in growth marketing experiments to optimize for conversions.
Pushkaraj Phule Director - Marketing
TRANSFORMING SALES FOR 1000+ BUSINESSES WORLDWIDE