Delivering Smart Customer-Centric Experience: The Key to Scaling Revenue
18th May 2023 | 3 PM SASTThis webinar will explore the importance of delivering a customer-centric experience. It will also provide a 3-step guide highlighting practical strategies to drive revenue.
Grow your revenue today!
Our speakers
Shashi Bhushan Director of Business Operations - Africa
Tshidiso Tshwaedi eBusiness Lead
Chantelle Fraser Vice President - Africa Sales
Vishal Suri Associate Director - Strategic Partnerships
In today's competitive market, delivering exceptional customer experience (CX) is essential for businesses to thrive. Join our webinar to learn about the importance of CX and how it impacts revenue.
Key Discussion Points
1. Defining customer-centric experience and its essential elements
2. Understanding what customers want and how it aligns with CX
3. Discussing the need for CX improvement and its impact on customer retention, loyalty, and revenue
4. Mastering CX with a 3-step guide to drive revenue