Recorded
Digitizing Collections For Faster Debt Recovery
Key takeaways from the webinar:
- Segment your cases into meaningful buckets and prioritize them
- Auto identify the cases involving unique debt recovery strategies
- Multi-channel customer engagement via triggered email, phone calls etc.
- Increase the efficiency & productivity of your contact centre & field collection agents with automations
- Unified platform for connecting multiple teams and processes
Shrey Sheth, LeadSquared
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Your speaker for the webinar
Shrey Sheth
Principal Consultant
Shrey has over 13 years of experience in formulating business transformation strategies, service delivery and implementing complete project life-cycle across banking domains. He has lead various process innovations and improvements to help realize business efficiencies and highlight customer value propositions. He has worked proactively in high pressure environments with strict deadlines and multiple deliverables across cross-functional domains.
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