How Lending Institutions Can Become Agile Through Digital, To Offset Business Challenges
KV Srinivasan
Executive Director & CEO
Nilesh Patel
Co-Founder & CEO
The past year has been a challenge for the lending industry. While certain measures have been taken to combat the effects of the pandemic, one question remains to be asked. How can lending institutions show agility in the face of any new business challenges caused by unforeseen circumstances?
Key Discussion Points
- Identification of creditworthy customers to stay ahead of the competition
- How to leverage your existing customer base to create new opportunities
- Traditional Vs Focused processes in lending
- How to improve customer experience and build lasting relationships
- Understanding how technology improves marketing penetration and aids in creating a sustainable pipeline
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Meet The Speakers
An alumnus of Indian Institute of Management, Ahmedabad (1989), KV Srinivasan is also a member of the Institute of Chartered Accountants of India (1985) and Institute of Company Secretaries of India (1987). He has over three decades of experience in the BFSI sector, having previously worked with ICICI Prudential Life Insurance, ITC Classic Finance, Reliance Life Insurance, and Reliance Commercial Finance. Srinivasan is the Director of the Finance Industry Development Council, he is also the Co-Chairman of the NBFC Committee of IMC Chamber Of Commerce.
KV Srinivasan Executive Director & CEO
Nilesh is the CEO of LeadSquared, a sales execution platform. He is focused on helping businesses in high velocity, high volume sales to improve their sales execution and increase sales efficiencies. He is on a mission to build LeadSquared as software partner of choice for sales execution for businesses. Previously, Nilesh was the founder of Proteans, a recognized leader in software product development services space. Nilesh has a degree in engineering from Delhi University, and before founding Proteans spent four years in IBM with their microprocessor test tools division.
Nilesh Patel Co-Founder & CEO, LeadSquared
DIGITAL TRANSFORMATION PARTNER FOR SMART LENDING BUSINESSES
