Digital-First, Patient-Obsessed: The New Model for Hospital Growth 

  24th July, 2025  I  5 PM IST   
 

 

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Meet the speakers



Dr Radhakrishna Rao Sagi
Chief Executive Officer



Dr. George Noel Fernandes
Chief Executive Officer



Prof. Dr. Ashok Thiakarajan
Director & CEO



Dr. Jyoti Mishra
Medical Director



Pritam Kumar
Business Head, Emerging Verticals

Building a digital-first hospital isn't just about adopting new technologies or moving records online. It's about redesigning the patient journey and embedding technology into the core of your operations, while maintaining empathy and that human touch. From the first outreach to discharge (and beyond), every step of care can be faster, safer and better, when staff have the right systems that talk to each other.


Yet, many hospitals still struggle with fragmented processes, manual handovers, and drop-offs in patient engagement.
 
How are India’s leading hospitals overcoming these challenges?

To answer this question, we’ve invited esteemed healthcare leaders to discuss how tech and AI-powered patient engagement systems can help hospitals navigate this transformation confidently – and create a patient-first care delivery system.

Join us to hear how hospitals are:

 Digitizing the full patient lifecycle, from first outreach to follow-up
 Using clear, tactical systems to improve engagement, staff coordination, and efficiency 
 
Scaling personalized care using AI-powered systems without overwhelming care teams
 Preparing for what’s next: voice-led prequalification, urgency scoring, and AI-assisted agent support

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