The Day-Zero Advantage: Fixing the early gaps that
hurt prospects the most

29th January | 4 PM IST

Find out more below

Field will not be visible to web visitor

Who's speaking?

Krishna Swami
CTO

Vidya Sambasivam
CIO

Girinath Davey
Director – Operations

Utsav Motilal
Associate Director - Sales (BFSI)

The discussion in a nutshell

In the first few interactions, prospects decide whether working with a lender feels straightforward or exhausting.

This is the stage where small gaps create outsized pain later: missing or incorrect submissions, repeated follow-ups, unclear next steps, and an early spike in “what’s the status?” queries.

This session is a practical conversation on what needs to be right on Day Zero so applications don’t become cases of rework in Week 1.

What you’ll Learn

Getting Day Zero Right

How early clarity helps both prospects and internal teams
move faster.

Before You Scale Further

Why unresolved early gaps become harder and costlier once
volumes increase.

Reducing First-Week Status Queries

How teams create early visibility “what’s that cuts down the
status?” follow-ups.

Improving Document Submissions

Where technology can help avoid incorrect uploads and
repeat requests, without weakening checks.

DSAs as an Extension of the Lender

How early visibility helps sourcing partners work in sync with
internal teams.

The Day-Zero Advantage: Fixing the early gaps that hurt prospects the most